We're grateful this holiday season for all of our clients and customers. It's truly an honor to serve the Houston community, and we thank you for your continued business! Because of you, we're Houston's first choice for wholesale jewelry and luxury watches. We believe part of our success stems from the closely knit Jonathan's team and the … [Read more...]
Diamond Dealer
When you are going to meet with a diamond dealer, it's important that they know how to deal. They need to know how to deal with questions that are going to come up from the customer and be able to answer them in a concise and easy to understand way. They need to know how to deal with budgets that the customer brings to the table and give that … [Read more...]
Customer Service: Buy Backs, Exchanges and Upgrades
[vc_row][vc_column][vc_column_text]Customer service extends beyond the greeting at the door. It extends beyond making the sale. It even extends beyond a follow up with the customer to find out how they are enjoying their purchase. Customer service also involves the policies your store or, in our case, your showroom has in place for what happens … [Read more...]
The Engagement Ring & Wedding Band – Jonathan’s Fine Jewelers
[vc_row][vc_column][vc_column_text]In today’s world we don’t always hear happy news, which is one reason why I love being a diamond wholesaler and designer of engagement rings. I bring happiness to people. I love to see the faces of the men when they first see the ring they are going to be giving their girlfriends and the fiancés faces when they … [Read more...]
How to Lose Customers and Win Business in the Diamond Industry
[vc_row][vc_column][vc_column_text]Nothing ticks me off more than a company that thinks they are above any sale that comes through their door. At Jonathan’s Fine Jewelers we have built our business on word of mouth and providing excellent customer service. We aren’t a “jewelry store”. Let me rephrase that, we aren’t a traditional jewelry store, so … [Read more...]
Business Health – Crucial Information to Tell Your Customer
If you are in any kind of service business, you know that without the customers, you have no business at all. Our business was built entirely on word of mouth, so I understand the value of quality customer service and how important it is to have the customer walk away with a feeling of satisfaction and trust. It’s getting harder and harder … [Read more...]
