customer service Archives - Jonathan's Fine Jewelers

Why We’re Houston’s Finest- Interview With Our Own Keifer Nuncio

We’re grateful this holiday season for all of our clients and customers. It’s truly an honor to serve the Houston…

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ABC's of The Diamond Buyer

Diamond Dealer

When you are going to meet with a diamond dealer, it’s important that they know how to deal. They need…

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Jonathan's Musings

Customer Service: Buy Backs, Exchanges and Upgrades

[vc_row][vc_column][vc_column_text]Customer service extends beyond the greeting at the door. It extends beyond making the sale. It even extends beyond a…

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Engagement Rings

The Engagement Ring & Wedding Band – Jonathan’s Fine Jewelers

[vc_row][vc_column][vc_column_text]In today’s world we don’t always hear happy news, which is one reason why I love being a diamond wholesaler…

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Jonathan's Musings

How to Lose Customers and Win Business in the Diamond Industry

[vc_row][vc_column][vc_column_text]Nothing ticks me off more than a company that thinks they are above any sale that comes through their door….

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Jonathan's Musings

Business Health – Crucial Information to Tell Your Customer

If you are in any kind of service business, you know that without the customers, you have no business at…

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Jonathan's Fine Jewelers

4.4

Based on 94 reviews

Kwèñzókûhlè Minniiey

2022-08-16T05:07:49+0000

The best experience i had in investing forex was to invest with an account manger(George Stephanie) who helped me mange... my forex account i invested with a sum of $1,000 while she earned me $13,050.. you can reach her through WhatsApp+16269898464 Email:georgestephanie831@gmail.comread more

Oliver Deep

2022-07-27T09:41:49+0000

Do you need help in trading Forex, NFT, BITCOIN, and other stock exchange? then Mr. Ethan Payne is the right answer. ... Apparently, he is the secret to my newly acclaimed success in Forex trading and Binary options. I recommend him for a life-changing experience in trading, for anyone who needs help. If you need a trustworthy and reliable account manager, mentorship, and guilds for trading, Mr. Ethan Payne is the one you require. He can help you acquire a profit of as much as $6,500 weekly with little investment of $500. Profits depend on the invested amount. He is 100% legit. God bless you Mr. Ethan for your kind work in my life and the life of others. I will always share your testimony as tested and trusted... Contact him ViaEmail: ethanpayne700@gmail.comWhatsApp:+44 7862 075181read more

Kimberley Ann Galazka

2022-04-12T20:21:51+0000

Can’t recommend Jonathan’s Fine Jewelers enough!! I had a piece (my engagement ring) that I thought I would have to... redo but Jay Freedman helped me to get it looking exactly how I wanted it to. Jay didn’t try to oversell or sell me a service I didn’t need. Jonathan’s does good work at a reasonable price. Also Jay took the time to answer all questions I had. I appreciated his experience and advice and now have a piece that I love wearing. Thank you.read more

Stephen Chapman

2021-11-23T18:08:36+0000

Keifer has been so great to work with the past few years. Craftsmanship and customer service are top notch. I cannot... recommend Jonathan’s enough.read more

Rickey Thibodeaux

2021-11-17T04:43:55+0000

Spoke to Keifer on Thursday and gave him the specifics of the Patek 5146J that I desired. The next morning he called... me after locating an unworn boxed and papered Patek. My dream watch is now on my wrist and the experience with him and his father Sergio couldn’t have been better. Earned my business.read more

Ewa Okla

2021-04-02T00:10:44+0000

Keifer is the best. If I had to deal with a customer like myself I don’t know if I could handle it. He answered all my... questions time and time again and I love love love my new turquoise Tiffany blue Rolex!!!read more

Akif Ahmed

2021-03-05T11:58:02+0000

Very classy and professional Jeweller, would HIGHLY recommend. Thank you again guys!

Fotini Manolopoulos

2019-10-29T02:09:17+0000

My fiance and I purchased our custom wedding bands and we couldnt be happier! Taylor catered to our every need and we... were on a time crunch as well, so lots of pressure! Both our bands are just what we were hoping for and more! Thank you Taylor and Mr. Jonathan @ Jonathan's Fine Jewelers we will be back soon 💍👍🏻🙏🏼read more

Jarrett T Crockett

2019-10-15T03:05:18+0000

I purchased an engagement ring for my fiancé from Jonathan’s Fine Jewelers in September 2019 and it was a fantastic... experience. I filled out the form on their website to make an appointment and Keifer got back to me that same day. Jonathan’s has a great selection of loose diamonds to choose from, so shortly after I sent over my list of requirements, Keifer sent me back eight or nine diamonds that fit my specifications. The prices were very competitive, even compared with diamonds I’d seen online. Keifer helped me put the diamond in a perfect setting, and two weeks after I’d walked into the store for the first time I had the finished product in my hand. If you’re looking for an engagement ring, these are your guys. Thanks Keifer!!!read more

Billie Boyd

2019-04-17T17:25:15+0000

I love what you did with my ring!!! I’ve gotten so many compliments already!

Cody Speice

2018-11-29T19:34:33+0000

most fair and honest jeweler we have been to! the extra level of care put into bringing back our vintage ring... (85-90years old) to life is unmatched. 10/10 would recommend to anyone. I dont live in Texas anymore, but they are the only ones I trust with fine jelwery. they have taken care of not only my wife and I, but our whole family as well. Keifer and Sergio were a pleasure to work with, as always.read more

Lionel Jimenez

2018-03-26T01:02:30+0000

Shannon MacGregor

2018-03-13T16:12:59+0000

So thankful one of my friends recommended Jonathan's to me! The service was so helpful and the employees are so patient... and kind. They really make sure you find what you want and work with you to figure out your budget/price range and the best they can offer to you. Truly impressed!read more

Jón Mosgaard

2018-02-09T20:56:39+0000

Excellent service, swift delivery - will recommend!

Nicole Weatherford

2017-10-18T19:17:40+0000

Tristan Baker

2017-10-11T04:09:48+0000

Excellent customer service! Really went the extra mile to find me what I wanted.

Colton Ward

2017-10-11T03:12:04+0000

Tommy Nguyen

2017-10-11T02:16:03+0000

Derek Kapavik

2017-10-11T02:04:02+0000

Brian Horsley

2017-10-11T01:41:17+0000

Brian Flannery

2017-10-11T00:56:48+0000

Very nice people who know what they're talking about. Suggested the right ring for my parents, so here I am! The best... in the business.read more

Jay Shah

2017-10-10T22:58:34+0000

Kristopher Hart

2017-06-22T23:00:05+0000

Incredible place, filled my every need leaving me extremely satisfied.

Paul Rubley

2017-05-26T15:30:42+0000

Jennica McIntyre Barnes

2017-05-24T17:34:51+0000

Lee Clough

2017-05-22T17:34:51+0000

The engagement ring my (now) husband had made at Jonathan's is beautiful - and perfectly made for me. The designers... asked the right questions to get information about me, my lifestyle to design a ring that is perfect for me. They did such an amazing job there was no question as to who I would trust to resize my family wedding ring. Jonathan's took excellent care of of us. Thank you!!read more

Taylor Hesketh

2017-01-30T00:49:26+0000

I have gotten 4 rings done with Sergio and they have all turned out absolutely amazing! Sergio will walk you through... the whole process not only picking out the diamonds but picking out the type of settings as well. He is so knowledgeable and so helpful that I refer all of my friends to him because I know they will be taken care of, Sergio will always find away to help you find what you want in your price rangeread more

An Ohnesorge

2016-06-07T02:04:21+0000

Thank you Jon and helping me with replacing my ring, I would never thought I would loose my ring but it happened and I... was freaking out. Jon was able to work with Jeweler Mutual my insurance company and made the it as stress free as possible. I am in love with my ring. I recommend Jon and everyone there, they are the best at what they do and you see it in their work and their customer service.read more

Chris Rabil

2016-05-03T13:38:13+0000

Alexander Rosado

2016-04-07T01:27:14+0000

Keifer did an amazing job with my ring for my fiancé. The service here is incredible. All of their products are second... to none. Thank you for all of your flexibility and customizing a beautiful ring for my fiancé. I would recommend anyone and everyone to come here!read more

Erin Nicole

2016-01-06T22:51:56+0000

Thanks to Jay for helping my fiancé customize my engagement ring! I didn't give much input on what I wanted, only said... "white gold and simple" and they created a beautiful ring that I wouldn't have been able to pick out myself! I love it and have gotten tons of compliments. We are now living in Georgia, but I hope we can return to Houston to get our wedding bands at Jonathan's! Will definitely recommend to everyone for quality and customer service!read more

Cynthia Zetino

2015-12-21T15:39:09+0000

Christine May White

2015-10-28T17:51:41+0000

Nicole Nila

2015-09-26T00:57:29+0000

The process was easy I had engagement ring to sell, I emailed to make an appointment, Jay helped me and made it very... easy for me. It was a painless experience and I was in and out in no time with a check in my hand. I will recommend Jonathan's Fine Jewelers to everyone. I was unsure of where to go, but after researching and reading reviews this was the place that everyone said to go. I agree. Thanksread more

Patrice Westlake McKenna

2015-06-15T22:06:42+0000

Sergio worked with my son to find the perfect diamond within his budget and create the most beautiful engagement ring!... The integrity and sincere interest with which they do business are the reason I recommend them to everyone I know.read more

Susan Haggard Meeks

2015-05-26T03:29:22+0000

Jennifer Caswell

2015-02-04T01:59:03+0000

Jade Paysse

2015-01-15T20:18:19+0000

Thank you so much Jay for making such a beautiful ring!!! I loved the first one too, but this one is absolutely... gorgeous!! I'm so happy!!! I would definitely recommend anyone to use you to make any custom engagement ring or jewelry :)read more

Miguel San Juan

2014-12-15T15:24:02+0000

Gloria Anderson-Dubique

2014-10-23T08:00:14+0000

Kayla Campbell

2014-10-16T14:49:02+0000

Ly Mau

2014-10-08T22:15:16+0000

Justin Bryan Elliott

2014-08-27T13:59:15+0000

Keifer and Sergio are a pleasure to work with. They picked out the perfect pear shaped diamond for a pendant I gave to... my wife on our wedding day last weekend. They will not only provide you with excellent service, they treat you like a great friend, and can meet any budget! 5 stars for Jonathan's Fine Jewelers!read more

Lakeesha White Walker

2014-08-13T22:32:57+0000

Pedro Torreblanca

2014-07-31T03:58:11+0000

Shannon Coren Bell

2014-07-24T12:51:53+0000

Jonathan Nuncio

2014-05-19T21:07:29+0000

Elizabeth Pohl Sitka

2014-04-20T00:02:29+0000

Hank Taylor

2014-04-16T22:50:53+0000

Aisling Cordoba-Barrington

2014-03-10T09:50:59+0000

Im not sure. Ive contacted them several times by phone, email and facebook during the years and I never heard back from... them???read more

Kristen Speice Grein

2014-03-05T03:45:02+0000

Jeff Hall

2014-02-24T21:50:04+0000

Shawna Marie Allen

2013-12-25T03:32:02+0000

Lauren Warwick

2013-12-23T01:48:54+0000

Sharla Mick

2013-12-22T18:54:31+0000

Sharla Mick

2013-12-22T18:54:30+0000

Dee Pettigrew

2013-12-11T20:44:42+0000

LadyJo Jackson

2013-12-08T03:26:02+0000

Rose Cortez Trevino

2013-12-07T19:03:15+0000

Mandy Harbour Nuncio

2013-12-02T18:04:50+0000

Hailey Beth San Juan

2013-11-19T21:36:12+0000

Todd Ojeda

2013-11-19T19:37:50+0000

Trey Miller

2013-11-19T19:09:27+0000

Justin Browning

2013-11-15T00:18:28+0000

Brittney Nuncio

2013-11-13T18:45:11+0000

Shea Klepfer

2013-11-13T10:20:13+0000

Turkeykennel Turkeykennel

2013-09-18T21:30:27+0000

Vincent M. Morales Jr.

2013-09-15T12:26:24+0000

Zachary Chirtos

2013-08-13T01:11:16+0000

Scott McMichael

2013-05-28T21:10:32+0000

Katie Weller

2013-04-11T15:59:57+0000

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